
Connect with your customers. Tell your story. Sell your food.
FREQUENTLY ASKED QUESTIONS
Getting
Started
How do I get started?
All new
If you get more than 15 orders and are put into a paid account that you aren’t happy with, you can cancel your account and get a refund. No questions asked.
How much time does it take to get set up?
Your
We pride ourselves on a simple platform that is easy to learn and use. When you set up your new account, a team member from the
Can my customers order from their phones?
Yes!
Can I send order forms and build reports from my phone?
Also yes! You can use an Android, Apple, or any other smartphone, tablet, and/or computer to log into and manage your Cropolis account. You never need to download or update an application. We’ve made it as simple as possible for you to succeed on any device you are comfortable with.
Can I collect orders through multiple order forms at once?
Yes! Through Cropolis, you choose who receives access to each order form by selecting who receives the link to each order form in their inbox. This way you can easily customize who receives which order and what periods those order forms are open.
How-It-Works
Do I need to replace my website with Cropolis?
Cropolis works by allowing you to easily craft order forms and put them in the inboxes of the correct customers every time. Rather than a confusing farm storefront that opens and closes, Cropolis utilizes a unique method of letting your customers know when your order period opens by sending them a new, updated order form for every order period.
Regularly sending your customers order forms is an excellent way to interact with your customers, remind them of the fresh, local food options available through your farm, and get them to engage with your emails.
To capture new customers, simply place a link to an order form directly on your existing website.
Decimal Order Quantities?
Can I customize my delivery options?
Yes!
Pricing
How much do I have to pay to get started?
Nothing! All of our accounts come with a 14-day free trial so that you have time to make sure that Cropolis is a best-fit for your farm. No matter how you intend to use Cropolis, we do not charge an initiation fee, an on-boarding fee, a new user fee, or any other types of fees for getting started. Our pricing is simple and straightforward, how it should be.
How much will I pay to use Cropolis?
We charge for
Does Cropolis charge a transaction or service fee?
Your
Integrations
Does Cropolis integrate with QuickBooks?
Start Your Free Account, Risk-Free
Give it a try, we’re confident you’ll love it!